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Robert R. Ferland

President and Founder

Bob began his copier career thirty-seven years ago as a salesman for Herb Chamber at A-Copy. Learning from the best, Bob rose through the ranks at A-Copy, becoming solely responsible for starting up its Philadelphia branch at age twenty-four. After being acquired by IKON, Bob became Group President of the Western Region. Bob opened Axion Business Technologies in 2004, parlaying his small business roots and his large corporate experience. Bob has acquired seven companies encompassing Rhode Island, Boston, Greater Boston, Greater Worcester, Southen Massachusetts, and Cape Cod and the Islands. Axion's mantra is "it's all about the customer." After almost forty years in the business he has developed a strong emphasis on exemplary customer satisfaction and has set and achieved the highest standards of customer sence in the industry. Bob, his wife, and two daughters, reside in Rhode Island.

Daniello Cimarelli

Vice President of Service

Daniello Cimarelli has been a-part of the Axion team for the past 13 years. As the Vice President of Service, Daniello manages all service level agreements with customers and external service providers. While utilizing his 21 years of office equipment knowledge and industry experience, he oversee the field service operations, reviews both tactical and long-term metrics for our team and handles performance that is outside of the defined thresholds. Daniello maintains a high level of customer engagement and satisfaction to ensure the highest source of information for all service, inventory, and product knowledge concerns and work process matters. If you have any service related questions, Daniello is happy to help, he is just a quick click or phone call away.

Helene Martinelli

Vice President of Operations

As the Vice President of Operations, Helene is an organizational leader who utilizes her 17 years of office integration experience to make decisions to ensure Axion Business Technologies is profitable and sustainable. Helene works with our Executive Team Members to accomplish short and long-term goals and ensures coordination in the effort to reach our organizational goals. As the Vice President of Operations, she measures and reports on operational performance and develops plans to improve relevant key performance indicators while positively representing the company at all times through a success-oriented and professional demeanor. Helene Martinelli is empowered to make decisions necessary to resolve any immediate customer concerns.

Meet the Team